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I bought my daughter a sweater on tax free weekend and just today 08/13/2014, i went back for an exchange. As the employee was doing my exchange she said u owed $1.40, i said how if they were the same price and she said because they were charging me the taxes like how is that possible, all i wanted was an exchange.

So i had to pay the taxes because of how their system is set up. It was in the Rio Grande Premium Outlets in Mercedes TX

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I actually work for the same company. The manager was obviously poorly trained.

You can alter to make the tax whatever percentage you please. I know this was awhile ago but it might pay off for you to contact customer service. Maybe they will give you a coupon or something. That is absurd to make someone pay something when it was not owed.

It should of been an even exchange. I'm sorry that happened and I hope you continue shopping with Nautica.

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