Nautica Phone Numbers and Emails

Toll-Free Number:

  • (866) 376-4184
Send Message

Nautica Emails:

Customer Service
Legal
Privacy Inquiries
Claim Your Business

Contact Information

Nautica Website:

Nautica Help Center:

Corporate Office Address:

Nautica
40 W. 57th St.
New York, New York 10019
United States

Other Info (opening hours):

9 AM to 11 PM EST

7 DAYS A WEEK

Nautica Rating Based on 67 Reviews

Rating details

1.6
more details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Nautica Customer Service Calls

132 TOTAL
CALLS
11:32 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nautica?

Return/ Replace Question:

  • “Online Return”
  • “Exchange”
  • “Return”

Product/ Service Question:

  • “Product quality is worst. In one wash it damaged full tshirt”
  • “Damage shoes”
  • “Non working egift card”

Shipping and Delivery Question:

  • “Wrong item”
  • “Bought an item that was not Received”
  • “Did not receive package”

Request for Information Question:

  • “I need information about my order”
  • “For questioning”
  • “Question about purchasing”

Activation/ Cancellation Question:

  • “Order cancelled”
  • “The item that was Cancel charge on my credit card”

Payments and Charges Question:

  • “Charge on card error”

Staff Question:

  • “Customer Service”

Cards Question:

  • “Having pronlem with ordering with my credit card”

Other Question:

  • “Stop texting me!!!!!”
  • “My order incomplete”
  • “Cambio de mercancia”

About

Related Companies

Vf Corporation, Vans, Timberland, The North Face, Wrangler

Summary

Nautica is a lifestyle brand of apparel and accessories. The owner is Nautica Retail USA, Inc. The company was founded in 1983. Its headquarters is based in New York, USA. Nautica offers the following products: shirts, sweaters, pants, beach towels, and sleepwear. There is apparel for men, women, and kids. Customers can also order watches, sunglasses, belts, socks, and shoes accessories. Nautica ships their products worldwide. The company accepts returns within 90 calendar days of the delivery date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked on the company website.

Nautica reviews and complaints

Nautica is ranked 990 out of 3462 in Footwear and Clothing category

Area Served

USA, Asia

Payment Methods

PayPalVISA

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