Nautica
Nautica Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nautica has 1.6 star rating based on 70 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice clothes, Love the clothes and never have a problem on a regular store, Price.
Cons: Worst customer experience i have ever had, Poor customer service, How the items i ordered were never received.Recent recommendations regarding this business are as follows: "Run for the hills", "Run and I mean run.", "Don’t spend any money in this location until employees are properly trained to work in costumer service nautica should be ashamed they are being represented this way", "Don't buy Nautica!", "AVOID".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nautica has 1.6 star rating based on 70 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice clothes, Love the clothes and never have a problem on a regular store, Price.
Cons: Worst customer experience i have ever had, Poor customer service, How the items i ordered were never received.Recent recommendations regarding this business are as follows: "Run for the hills", "Run and I mean run.", "Don’t spend any money in this location until employees are properly trained to work in costumer service nautica should be ashamed they are being represented this way", "Don't buy Nautica!", "AVOID".
Most users ask Nautica for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer | Clarksdale, MississippiComplaint
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Verified Reviewer | Virginia Beach, VirginiaFraud scam
15 % promo code that couldnt be used. They deactivated it after gaining my email then number.
The nasty chat lady argued with me over a discount that would have been less 6 dollars. Shipping is 8. She told me after I gave my info that it couldnt be used on items on sale. Not clearance a shirt for 39 dollars.
I was willing to pay the shipping fee. But she felt she should argue with me then decide to issue me this promo code:
CSFS-29E-UDQ-ZBH-G70, which didnt work either.
Im disgusted with Nautica and the way they handle their customers. Customer retention must be at an all time low.
Disgusted in Va
User's recommendation: Run for the hills
Luggage Warranty
User's recommendation: Run and I mean run.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot seeing my delivery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vineland, New JerseyYou’re store manager and employees
Good afternoon Im sending this email to inform corporate about your terrible customer service at the Lancaster Tanger outlets store #2218 or Atleast THATS what the ignorant manager said the location I was not helped while arriving at your store so I walked around looking for your employee when I finally found a manager about 5 minutes later eating in the back I was directed back to the front of the store where I was disrespected and called stupid by an employee by the name Gabriella she said are you stupid or something you cant see me in the front of the store fixing stuff I immediately asked to speak to the manager again and was told its none of my business I repeatedly asked for corporate number and was told no its not her concern she couldnt give me her name. Nobody in the store had uniforms or name tags to identify who or what position they help I was cussed at and told to leave I have video of this incident and I would like to have this corrected I support the Brand but this is outrageous and I DONT think Ill spend another dollar if this isnt corrected
User's recommendation: Don’t spend any money in this location until employees are properly trained to work in costumer service nautica should be ashamed they are being represented this way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Diego, CaliforniaLow quality shoes and bad customer service
User's recommendation: Don't buy Nautica!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong Item Return
- Horrible service
Preferred solution: Full refund
User's recommendation: AVOID
Online Return
My order incomplete
- Price
- Website not maintained
User's recommendation: don’t order cause it’s always out of stock after you pay.
Your manager at Tanger Outlets. Attitude
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Verified Reviewer | Oxon Hill, MarylandExchange
Preferred solution: Full refund
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Verified Reviewer | Oxon Hill, MarylandUnsatisfied with the service received
Preferred solution: Full refund
User's recommendation: Shop else where.
Cancelled my order without warning
Order never received / bad customer service response
User's recommendation: Run…. It’s as simple as that…..
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mohali, Punjab ProvinceDamage shoes
Preferred solution: Let the company propose a solution
User's recommendation: Never buy Nautica products
They steal my money
Preferred solution: Full refund
User's recommendation: Don’t buy from this brand
About
, , , ,
Nautica is a lifestyle brand of apparel and accessories. The owner is Nautica Retail USA, Inc. The company was founded in 1983. Its headquarters is based in New York, USA. Nautica offers the following products: shirts, sweaters, pants, beach towels, and sleepwear. There is apparel for men, women, and kids. Customers can also order watches, sunglasses, belts, socks, and shoes accessories. Nautica ships their products worldwide. The company accepts returns within 90 calendar days of the delivery date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked on the company website.
Nautica is ranked 1277 out of 4781 in Footwear and Clothing category
USA, Asia
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